We had the pleasure to hear from Mr. Deepesh Trivedi, CEO of UIB.ai about how businesses can leverage AI technology to fast-track their business goals.

Drawing on his experiences at Meta and WhatsApp, he shared that the pandemic has changed the business communication landscape and highlighted the importance of how effective communication should be personalized. Instant messaging platforms and AI chatbots have taken customer experience to the next level by providing 24/7 support and customized interaction. Deepesh also shared some real-life case studies where AI has been meaningfully adopted to help with lead generation and cost reduction.

Many thanks, once again, to Deepesh for his insights and to our audience for an engaging discussion.