This specialist role entails processing/issuing of Certificates of Origin, Carnets and endorsing other shipping documents for the Singapore business community. It is both a frontline and a processing job.
Responsibilities
• Collection of certification fees and point of sale entry of fees collected
• Explaining Certificate of Origin application and Carnet procedures to customers
• Processing Certificate of Origin applications, Carnet and endorsing other shipping documents
• Managing queried/rejected applications and phone/counter enquiries from customers
Pros
• On the job training will be provided.
• Hands-on exposure to trade documentation work
• Plenty of customer interaction on the phone and over the counter
• A 5-day work week
• A stable and pro-family working environment in a small, supportive team
• Your career path can be lateral or vertical depending on your attitude, capabilities and potential
Challenges
• Staying consistently alert and meticulous is important to manage risk and provide quality service
• Multi-tasking aspects of the job can sometimes be an adrenalin rush
Requirements
• You must like people and have a proud to serve mentality
• You must be able to communicate effectively and professionally at all levels in fluent spoken and written English
• You must be willing to keep learning
• Experience in trade finance operations/shipping/freight forwarding is an advantage but not essential.
• Proficiency in Microsoft Office applications
Singapore International Chamber of Commerce, Singapore’s longest serving, independent business association, is looking for the right person to join its team.
Interested applicants should apply with a resume, detailing your qualifications, work experience, current and expected salary, contact number as well as availability. Your resume should be accompanied by a cover letter which sets out why you want this job and what skills you can bring to it.