Dear Members and Friends

This issue we feature the work of our members’ Digitalization Interest Group co-chaired by Rena Chai of Microsoft and Wong Joo Seng of Spark Systems.

One silver lining from the Covid-19 pandemic is the boost given to the adoption of digital solutions by companies everywhere. Necessity is the mother of invention. Fit for purpose technology enables most of us to work from home and to continue to serve our members and customers. This ability, in turn, has changed the way many people work and view work bringing into sharp relief the advantages of a hybrid working life which is here to stay.

Our Digitalization Interest Group consists of members from different functions and industries all with a shared common interest on how the appropriate digital solutions can advance innovation, enhance customer service, reduce costs and improve data collection and analysis. The Interest Group provides a platform for members to learn about the latest trends and challenges relating to technology, digital transformation and the change management, including mindset shifts, associated with them. It allows members to build valuable connections and encourages business collaboration and partnership.

The Interest Group has an ambitious vision to help support businesses with short-term digitalization plans to help them build a sustainable digital transformation roadmap. Future activities will focus on unpacking topics like the metaverse, crypto and NFTs. For instance, are crypto currencies another example of a Ponzi scheme or tulip mania or do they provide real opportunities for businesses? Join this member-exclusive interest group to find out.

Yours faithfully
Victor Mills
Chief Executive