SICC Hospitality Services Committee Meeting
2nd March 2017
Mr Anish Malhotra, Head of Solution Engineering, Google APAC, presented on Google’s Cloud platform and other technologies that have paved the way for machine learning. By detecting patterns of preferences in real time, machine learning empowers hospitality players to effectively customize experiences for their customers. The predictive nature of this technology also provides productivity gains for hospitality players. The session was very interactive and members had fruitful discussions with Mr Malhotra during the Q&A session.